With the evolving world today, almost every company is looking for ways to improve their craft and keep everyone safe. Every day, more and more infections, diseases, and illnesses are spreading, making more people sick. With that, everyone needs to practice proper hygiene and avoid contact with other people as much as possible.
Apart from the safety of the customers and employees, providing contactless services can offer convenience as you don’t have to be there in person to deliver your service. That being said, if you want to make your business contactless, here are some of the ways to do so:
With the rushing world today, not everyone has the time to drop paperwork off your company for you to sign, especially that they have other things they need to tend to.
To make reading and signing a simple document easier for your clients, you could allow them to complete the actions right in the comfort of their own homes.
Apart from the safety of the customers and employees, providing contactless services can offer convenience as you don’t have to be there in person to deliver your service. That being said, if you want to make your business contactless, here are some of the ways to do so:
1. Send Documents Over Email
With the rushing world today, not everyone has the time to drop paperwork off your company for you to sign, especially that they have other things they need to tend to.
To make reading and signing a simple document easier for your clients, you could allow them to complete the actions right in the comfort of their own homes.
In modern times, there are plenty of online services, like jSign, that allows people to sign documents effortlessly without scanning and printing them. By availing of these services, there’s no need to physically meet someone just for them to sign a document, saving you time and money.
If you’re still running a physical store, it’ll be helpful if you could provide everyone with proper safety. One of the ways to do this is by having pick-up shelves for your sold products.
2. Contactless Pick-up Shelves
If you’re still running a physical store, it’ll be helpful if you could provide everyone with proper safety. One of the ways to do this is by having pick-up shelves for your sold products.
Say, for example, you’re selling foods or beverages. When you take your customer’s order, you should ask them to wait for their order. Once your customer’s order is ready, you could vocally announce it or flash their order number on the screen, indicating that they’re ready for pick-up at a certain shelf number.
In this way, you can guarantee everyone’s safety, which will prevent your staff and customers from having contact with each other.
Contact among employees and customer happens when the latter pays for the merchandise they wish to purchase. While settling in cash can be convenient and has fewer technological errors, it requires physical contact, which increases the chances of transmitting diseases.
To allow a convenient and contactless experience for everyone provide contactless payments for your business. This way, your customers are capable of paying without the employee touching their possessions.
With contactless payments, the customer would only need to tap their credit cards into your machine, and then the payment would be complete. They can immediately pay for their purchases without allowing any other people to touch their cards, too.
Even though this upgrade can be expensive, customers will greatly appreciate the new option as it can ensure everyone’s safety.
If you’re running a restaurant and provide plenty of meal options for your customers, you might want to consider opting for a digital menu. Doing so allows your customers to see the menu straight from their phones.
If your restaurant has waiters, it’ll be helpful to provide a QR code that your customers need to scan so they can access the menu. Hence, as you lead the customers to their seats, you should inform them that they can access the menu through a QR code on their table standee.
With a digital menu, you can promote a contactless experience for your customers and employees, while also allowing you to save money since you’ll no longer constantly produce menu boards, which is convenient if you plan on updating your menu in terms of prices and food selection.
The best way to avoid numerous physical contacts is by allowing your business to run online. For example, if you’re selling clothing, you might want to maximize your e-commerce store and allow your customers to place and pay their orders there. In this way, you don’t need to contact them. Also, after ordering, you can deliver their purchases to the courier as soon as you can.
As you run an e-commerce store, you need to ensure that you provide the exact details and dimensions of the product you’re selling so your customers could set their expectations once the package arrives at their doorsteps. Along with this, you should also improve your customer service by providing an online shopping assistant. This way, there will be someone attending to your customer’s needs when they need help.
Going contactless can provide convenience for everyone since physical contact will be limited. While it may require you to purchase an additional feature in your business, if it can guarantee everyone’s safety, it’s going to be a worthwhile investment.
In this way, you can guarantee everyone’s safety, which will prevent your staff and customers from having contact with each other.
3. Offer Contactless Payments
Contact among employees and customer happens when the latter pays for the merchandise they wish to purchase. While settling in cash can be convenient and has fewer technological errors, it requires physical contact, which increases the chances of transmitting diseases.
To allow a convenient and contactless experience for everyone provide contactless payments for your business. This way, your customers are capable of paying without the employee touching their possessions.
With contactless payments, the customer would only need to tap their credit cards into your machine, and then the payment would be complete. They can immediately pay for their purchases without allowing any other people to touch their cards, too.
Even though this upgrade can be expensive, customers will greatly appreciate the new option as it can ensure everyone’s safety.
4. Provide A Digital Menu
If you’re running a restaurant and provide plenty of meal options for your customers, you might want to consider opting for a digital menu. Doing so allows your customers to see the menu straight from their phones.
If your restaurant has waiters, it’ll be helpful to provide a QR code that your customers need to scan so they can access the menu. Hence, as you lead the customers to their seats, you should inform them that they can access the menu through a QR code on their table standee.
With a digital menu, you can promote a contactless experience for your customers and employees, while also allowing you to save money since you’ll no longer constantly produce menu boards, which is convenient if you plan on updating your menu in terms of prices and food selection.
5. Go Online
The best way to avoid numerous physical contacts is by allowing your business to run online. For example, if you’re selling clothing, you might want to maximize your e-commerce store and allow your customers to place and pay their orders there. In this way, you don’t need to contact them. Also, after ordering, you can deliver their purchases to the courier as soon as you can.
As you run an e-commerce store, you need to ensure that you provide the exact details and dimensions of the product you’re selling so your customers could set their expectations once the package arrives at their doorsteps. Along with this, you should also improve your customer service by providing an online shopping assistant. This way, there will be someone attending to your customer’s needs when they need help.
Conclusion
Going contactless can provide convenience for everyone since physical contact will be limited. While it may require you to purchase an additional feature in your business, if it can guarantee everyone’s safety, it’s going to be a worthwhile investment.
